For more helpful video game guides, be sure to search for Twinfinite. That’s all you need to know to refund a game on Steam. However, it’s worth keeping in mind that a request does not necessarily guarantee that you’ll get your money back. You can tell Steam that you purchased the game by accident, or that there is a gameplay or. Next up, choose the reason you want a refund. Choose the game (or DLC, etc) for which you would like to request a refund. From the options displayed, click on ‘Purchases’. Hit ‘Submit Request’ at the bottom of the page and you’ll then receive an email to confirm that the request was received.Īs long as you have solid ground for requesting a refund on Steam, you’ll more than likely have your request approved. Head over to the Steam Help website and login with your Steam account.
Fill out and submit the request form, providing as much detail as possible in order to give your request a better chance of being approved. You’ll now need to pick whether you’re after a refund because you simply bought it by accident, or because of a gameplay or technical issue. Go ahead and select the game you want a refund for. If one doesn’t appear, for one reason or another, it doesn’t fit the refund criteria. You’ll now be greeted with a page that brings up every game eligible for a refund on Steam. For a refund to be officially eligible, it must fulfill two requirements: The refund request must be made within 14 days of the items purchase The account must have spent less than two hours playing the game However, Steam does note that even if you dont fall within these requirements you can still submit a request for them to take a look at it. Once you’ve done this, you want to go ahead and select ‘A Purchase’ from the “What do you need help with?” options. Now that you’ve done this, you’ll first want to make your way to the Steam help page and log into your account. Player two and a half hours? Fresh outta luck. You can only refund a game on Steam if it was purchased within the past 14 days and you’ve played it for less than two hours. That’s why Steam started allowing players to refund a game that they weren’t happy with, although there are some conditions to this offer.įirst, let’s get the important part out of the way.
#How to refund on steam cracked
Others, you boot up for 30 minutes, realize it’s not what it was cracked up to be, and are left regretting that hard-earned cash you dropped on it. Sometimes you’ll pour hundreds of hours into a title and thoroughly enjoy every last second. Perhaps this is a turning point for Valve's support systems.Unfortunately, not all games are created equal. Refunds do not apply to purchases made outside of Steam – a CD key from a game purchased in-store, for instance – or in the case of VAC bannings on the game in question. Steam Wallet purchases can be refunded within two weeks if purchased through Steam directly (not a gift card) and not consumed.īundles can be refunded in full, but have special rules for DLC. Pre-purchased games can be refunded at any time prior to release of the game.
Non-Valve developers will have the option to enable refunds for in-game items on the same terms, interestingly. In-game purchases (microtransactions) can be refunded within 48 hours of purchase on Valve-developed games, like DOTA, CSGO, and TF2 the in-game item must not be consumed, modified, or transferred prior to refund request. Valve notes that Steam can't refund DLC where the content irreversibly advances the game or character. If you've got thirty hours in Skyrim and just bought some DLC, but have only played 5 minutes, you could get a refund. Refunds are applicable on DLC within two weeks of purchase if the host game has been played fewer than two hours since DLC was purchased. Refunds will be dispatched to Steam Wallet accounts or the original purchasing method.
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